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How rungkad4d Protects Your Personal Data

At rungkad4d, your personal data belongs to you — we collect only what we need to operate your account, process payments through DANA, OVO, GoPay and QRIS, and…

AES-256 Data EncryptionDANA, OVO, GoPay & QRIS Transaction PrivacyRight to Access Your DataRight to Request Deletion24/7 Privacy Contact Channel

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What Data We Collect and Why

rungkad4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account on rungkad4d, we collect your name, email address, phone number, and the payment identifiers linked to your chosen method — whether that is a DANA wallet number, OVO account, GoPay ID or QRIS token. We also log device identifiers, IP addresses

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and session timestamps to detect unauthorised access to your account. Financial transaction records are retained for the period required by applicable Indonesian financial regulations; all other profile data is held only as long as your account remains active. Access to the platform and the scope of
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data processing depends on local law. We do not sell, rent or trade your personal data to third-party marketers under any circumstance.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you have a question about how your data is stored, want to correct information on your account, or need to submit a formal data-access or…

DATA HANDLING STANDARDS

Six Ways We Keep Your Information Safe

Security at rungkad4d is not a single setting — it is a stack of practices applied at every layer where your data moves, from the moment you enter a DANA top-up amount…

Encryption at Rest and in Transit

All data stored on our servers uses AES-256 encryption. Data moving between your device and our servers travels over TLS 1.3. Neither payment tokens nor account credentials are ever stored in plain text at any point in the pipeline.

Cookie Policy and Consent

We use session cookies to keep you logged in and analytics cookies to understand how pages load for Indonesian connections. You can review and withdraw cookie consent at any time through the cookie settings panel in your account profile.

Account Security Controls

Two-factor authentication is available on every account. You can enable it under Account Settings — Security. Failed login attempts trigger an automatic lock after five tries, and you receive an email alert each time a new device accesses your account.

Data Retention Limits

Transaction records linked to QRIS, GoPay, OVO and DANA payments are kept for the minimum period required by Indonesian financial law. Profile data for inactive accounts is flagged for deletion after 24 months of no login activity.

Third-Party Data Sharing Rules

We share data only with payment processors (DANA, OVO, GoPay, QRIS gateway partners) and identity verification services strictly necessary to operate your account. No data is shared with advertising networks or sold to data brokers.

Your Rights and How to Exercise Them

You may request a full export of your account data, ask us to correct inaccurate records, or submit a deletion request at any time via live chat or email. We respond to all formal rights requests within 72 hours and confirm completion in writing.

Frequently Asked Questions About Your Privacy

The questions below reflect what you are most likely to ask about how rungkad4d handles your personal data. If your specific situation is not covered here, our live chat team can connect you with our data protection officer within one business day for a direct, written response.

We collect your name, email address, phone number, and the payment identifier for your chosen method — DANA, OVO, GoPay or QRIS. We also log your device type, IP address and login timestamps to protect your account from unauthorised access.

We share data only with the payment processors needed to complete your DANA, OVO, GoPay or QRIS transactions, and with identity verification partners where local law permits. We do not sell or rent your data to advertisers or data brokers under any condition.

Financial transaction data is retained for the period required under applicable Indonesian financial regulations. Profile and session data for accounts with no login activity is scheduled for deletion after 24 consecutive months of inactivity.

Submit a data-access request through live chat or the email address in your account dashboard. We acknowledge your request within one hour and deliver a full data export within 72 hours, sent securely to your registered email address.

Yes. Send a deletion request via live chat or email, and we will remove your profile data within 72 hours. Note that transaction records required by Indonesian financial law must be retained for the legally mandated period even after account closure.

We use session cookies to maintain your login and analytics cookies to monitor page performance for Indonesian connections. You can review which cookies are active and withdraw consent at any time through the cookie settings panel inside your account profile.

Contact our data protection officer directly through the live chat or WhatsApp line — both are available 24 hours a day. If your concern is not resolved within 48 hours, you may escalate to the relevant Indonesian data protection authority where local law permits.

How rungkad4d Protects Your Personal Data

How to Reach Our Privacy Team

Six Ways We Keep Your Information Safe

Encryption at Rest and in Transit

Cookie Policy and Consent

Account Security Controls

Data Retention Limits

Third-Party Data Sharing Rules

Your Rights and How to Exercise Them

Frequently Asked Questions About Your Privacy

01 What personal data does rungkad4d collect when I open an account?

02 Does rungkad4d share my data with third parties?

03 How long does rungkad4d keep my transaction records?

04 How can I request a copy of all data rungkad4d holds about me?

05 Can I ask rungkad4d to delete my account data?

06 What cookies does rungkad4d use and how do I manage them?

07 Who do I contact if I believe my privacy rights have been violated?

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